Are you an email Bigpond user? Well, you need to be familiar with the login process. In many cases, you may also experience numerous other problems. It is advisable to fix the email Bigpond issues and opt for a proper login solution.
If you are a Bigpond user and have been struggling with the login process, don’t panic. Since they have been catering to the needs of a wide range of clients, it is very likely that you may experience disturbance once in a while. However, in situations like this, you need to work on resolving the issue. There are many like you who experience Bigpond email login issues.
In the article today, we will be discussing the problems of overcoming the Bigpond login issues.
Table of Contents
What is email Bigpond?
Not many people are familiar with Email Bigpond. However, most people consider using Bigpond as a platform for meeting their professional demands. Telstra is one of the biggest telecommunication companies in Australia. They are famous for dealing across different sectors such as mobile, internet and more.

Even in terms of shares, Telstra email is the biggest telecommunication company. Bigpond email is under Telstra and has a base of around millions of users. Considering there are over millions of users on the platform, it is very common for you to face different problems.
The good news however is that you can easily overcome these problems. Once you are familiar with the Bigpond email login process, you can overcome the issues as well.
Why do people use a Bigpond account?
Comparatively, Bigpond has several benefits to offer over other accounts which is why people use it. Using a Bigpond account can prove to be extremely crucial in the long run. People love Bigpond accounts because of the features that it has to offer.
Some of the common features that make Bigpond an absolute favorite for the people include:
- With every email account, users receive the benefit of 10GB free space.
- You will not face any disturbance of constant notifications if you are on a busy schedule. Unlike other platforms, Bigpond doesn’t make you prone to numerous ads.
- Individuals can consider having more than one email address.
- Spam filtering is one of the most popular features of the platforms.
- You can access Bigpond email accounts from almost all platforms such as mobile, tablet, computer and more.
How to do the Bigpond email login?
Before discussing what the problems you will face with Bigpond email, here is how you can do Bigpond email login:
- Visit the official login page of Big pond account which is www.my.telstra.com.
- Click on the Bigpond webmail login option. Here you will need to enter your credentials which is your password and username.
- The section will also contain details about the business ID. As a Telstra executive, you will need to enter the details.
- Since you are not a bot, you will need to complete the reCaptcha process.
- If you don’t want to undergo the process of constantly logging in to your Bigpond email, you can click on the ‘Keep me signed in’ option. Once you do this, you will not have to login again and again.
- Hit the login button.

Apart from the regular login process from the official website you can also do direct Telstra login. You will need to connect your account with Mozilla Thunderbird, or Microsoft Outlook. You can consider login via Apple mail as well. However, the login process should be successful.
What are the benefits of having a Bigpond account?
The Bigpond account has several benefits to offer which is why most people use it. Comparatively, Bigpond has one of the best security features. Therefore, the platform offers complete guarantee to the users which ensures people can use the platform without any fear. Furthermore, it is a very user-friendly platform which is why anyone can access this platform without much pain.
What are the problems with email Bigpond?
Sometimes, you are likely to experience a lot of problems with your Bigpond email account. It is advisable to be familiar with what these are. Therefore, some of the common problems that you are likely to face include:
- Slow internet connection
- The browser is down
- Risk of antivirus
- Forgotten password
- Hacked account
How to overcome the problem?
Once you figure out that your email Bigpond is no longer functioning, you will need to fix it. Some of the common ways to fix the problem include the following:
Connect to a strong internet connection
A strong and stable internet connection can fix several issues. If you experience loading issues in your Bigpond email, chances are that it has web browser issues. Furthermore, it can also be a cause of connectivity issues. You should consider checking WiFi connection strength and connected cables. If there are any complex issues, the right platform will help you overcome it.

Check the email server
A down email server may often be one of the causes why your email isn’t functioning. If there are no problems with the internet connection, you will need to check the email server. You can use any third-party application to check the speed of the server. Depending on the performance of the server, the software will provide you results. If there are server issues, all you need to do is wait until they fix the issue.
Check for virus
Sometimes it may happen that a virus affects your system. In such a case, you will need to check for potential viruses in your system. If there is any, you may switch off the virus. There are high chances that your pre-installed antivirus is causing problems. You should consider disabling it. You can run the security programs once you are done with it.
Have a stable web browser
A stable web browser is of great help. You can check out different web browsers if your current one isn’t working. Apart from Chrome, there are numerous browsers that you can use for the smooth functioning of the system.
Final Words
Bigpond email has come a long way and is proving to be quite beneficial. With a huge customer base, they should consider strengthening their support to overcome the challenges. Apart from that, small optimizations from the user’s ends can also ease the process of login.